Last updated: 11/22/2025

CampusConnection Privacy Policy

Last updated: 11/22/2025

CampusConnection (“CampusConnection”, “we”, “us”, or “our”) provides a campus-focused online platform where students can verify their student status, list and buy items, discover events, jobs, and connect with others in their university community (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, app, and related Services.

By using CampusConnection, you agree to the practices described in this Privacy Policy.

Note: This document is a general template and does not constitute legal advice. You should have a licensed attorney review it before relying on it for full legal compliance.

1. Information We Collect

We collect three main categories of information:

1.1 Information You Provide Directly

When you use CampusConnection, you may provide us with:

Account information – name, email address (usually your .edu email), password or authentication credentials (if applicable).

Student profile information – university, major, graduation year, residence hall, bio, courses taken, skills, extracurricular activities, links to social accounts (if you choose to add them).

Listings & marketplace information – item title, description, price, photos, location or preferred meetup area.

Events, tickets & jobs – event details, ticket information, job descriptions, application materials (e.g., resume data you enter into forms).

Communications – messages sent through in-app messaging, contact forms, or support requests.

Feedback & surveys – ratings, reviews, or other feedback about users, listings, events, or the platform.

1.2 Information Collected Automatically

When you access or use the Services, we may automatically collect:

Usage data – pages visited, buttons clicked, features used, date and time of visits, referring URLs.

Device and log information – IP address, browser type, operating system, device identifiers, error logs.

Approximate location – derived from IP address or university selection (e.g., “Temple University” or “Villanova University”).

We use this information primarily to operate, secure, and improve the Services.

1.3 Information from Third Parties

We may receive information from:

University or campus partners – limited confirmation that you are enrolled or affiliated (where applicable and permitted).

Single sign-on or authentication providers – if you choose to log in using a third-party provider in the future (e.g., Google/other), we may receive your name, email, and profile information authorized by you.

Payment or transaction providers – limited transaction details if payments are processed by third-party services (we do not store full payment card details).

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide and operate the Services

Create and manage your account

Verify your student status or eligibility

Enable you to list, browse, and purchase items, join events, and apply to jobs

Facilitate communication and safety

Enable in-app messaging between users (e.g., buyer–seller chat)

Send confirmations, notifications, and service-related messages

Investigate and address misuse, fraud, or policy violations

Improve and personalize the experience

Recommend listings, events, jobs, or connections based on your university, profile, and activity

Analyze usage trends to improve features, reliability, and support

Marketing and engagement (limited)

Send you announcements, feature updates, campus campaigns, or ambassador opportunities (you can opt out of non-essential emails).

Legal and compliance

Enforce our Terms of Service and Community Guidelines

Comply with applicable laws, regulations, or legal processes

3. Cookies and Similar Technologies

Like most online services, CampusConnection uses cookies and similar technologies.

3.1 What Are Cookies?

Cookies are small text files placed on your device to help websites and apps work properly and remember certain information.

3.2 Types of Cookies We Use

Strictly necessary cookies – required for login, security, and core site functionality. The Services may not work correctly without these.

Performance and analytics cookies – help us understand how users interact with the Services (e.g., which pages are visited most) so we can improve usability and performance.

Preference cookies – remember settings like selected campus or display preferences.

Marketing/engagement cookies (limited) – may be used to understand the effectiveness of campaigns or ambassador programs. We do not sell personal data.

Depending on your browser and device, you may see a cookie banner or notice explaining that continued use of the site constitutes consent to our use of cookies.

3.3 Your Cookie Choices

You can usually configure your browser to block or delete cookies. However, some features of CampusConnection may not function properly if cookies are disabled.

If we introduce additional third-party analytics or marketing tools in the future, we will update this Policy and, where required, provide additional consent options.

4. Legal Bases (If You Are in the EEA/UK)

Where applicable law requires a legal basis for processing, we rely on:

Contractual necessity – to provide and operate the Services you request.

Legitimate interests – such as maintaining platform security, improving the Services, and preventing abuse.

Consent – for certain optional features, email marketing, or cookies where required.

Legal obligations – to comply with applicable law or legal requests.

5. How We Share Your Information

We do not sell your personal data. We may share information in the following situations:

With other users (as part of the platform features)

Your public mini-profile (for example: first name + last initial, university, major, approximate graduation year, rating/marketplace stats) may be visible on listings, events, jobs, or other parts of the app.

Direct messages are generally visible only to the participants in the conversation and CampusConnection authorized team members when required for safety or support.

With service providers

Hosting providers, email delivery services, analytics tools, and customer support tools that help us operate the platform. These providers are contractually required to protect your information and use it only for our instructions.

With university partners or campus organizations (limited)

Aggregated or de-identified data about usage or engagement (e.g., “Number of students attending an event” or “Top categories of listings”)

In certain pilot programs, limited non-sensitive student information may be shared only with your consent or as allowed by law.

For legal or safety reasons

To comply with laws, regulations, or legal processes

To protect the rights, property, or safety of CampusConnection, our users, or others

Business transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

6. Data Retention

We retain your information for as long as reasonably necessary to:

Provide the Services

Comply with legal obligations

Resolve disputes

Enforce our agreements

If you close your account, we may retain limited information (for example, transaction records, safety reports, or data required by law) for a period of time, after which it will be deleted or anonymized.

7. Your Choices and Rights

Depending on where you live, you may have some or all of the following rights:

Access – request a copy of the personal information we hold about you.

Correction – request that we correct inaccurate or incomplete information.

Deletion – request deletion of your personal information, subject to legal or legitimate business exceptions.

Restriction or objection – in certain cases, request that we limit or stop processing your information.

Opt-out of marketing – unsubscribe from non-essential emails at any time using the link in the email or by contacting us.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

If you are a resident of California or another jurisdiction with specific privacy laws, you may have additional rights. We will honor those rights as required by applicable law.

8. Security

We use commercially reasonable safeguards designed to protect the information we collect, including technical, administrative, and physical security measures.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please use caution when sharing information with others through the platform.

9. Children’s Privacy

CampusConnection is intended for use by college and university students and is not directed to children under 13.

If we learn that we have collected personal information from a child under 13 (or under the minimum age in their jurisdiction) without appropriate consent, we will take steps to delete that information.

10. Third-Party Links and Services

The Services may contain links to third-party websites, services, or apps (including social media platforms, payment providers, or university sites). We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last updated” date at the top of this page, and we may provide additional notice (such as a banner in the app or an email) when appropriate.

Your continued use of the Services after any changes indicates your acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, you can contact us at:

CampusConnection – Privacy Inquiries Email: support@campusconnection.io Mailing address: P O Box 166, Hockessin, DE 19707